Legal
Terms of service
These terms govern your use of Relentless Identity. By using our service, you agree to these terms.
1. Acceptance of terms
By accessing or using Relentless Identity ("MDA & Company Holdings LLC"), you agree to be bound by these terms.
2. Description of service
Relentless Identity email and identity verification services.
We provide tools for verifying identities, detecting fraudulent activity, and ensuring secure access to services. The service includes API access, dashboard tools, and related features.
We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.
3. User accounts
You are responsible for your account and its security.
Account responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Age requirement: You must be at least 16 years old to use our service.
Accuracy: You agree to provide accurate and complete information when creating your account.
Security: You must promptly notify us of any unauthorized use of your account.
4. Acceptable use
You must use the service in accordance with applicable laws and these terms.
Permitted use: You may use the service only for lawful purposes and in accordance with these terms.
Prohibited activities: You agree not to:
- Use the service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the service
- Interfere with or disrupt the service
- Introduce viruses, malware, or harmful code
- Reverse engineer or decompile any part of the service
- Use the service to facilitate illegal activity
- Violate the rights of others
Violation of these terms may result in suspension or termination of your account.
5. Pricing and payment
Details about pricing tiers, billing, and payment terms.
Pricing tiers: We offer multiple pricing plans ranging from $14 to $999 per billing cycle. Pricing and available features vary by tier.
Billing cycles: Plans may be billed monthly or annually. Annual plans offer a discounted rate.
Payment terms: Payment is due at the start of each billing cycle. Failed payment may result in service suspension.
Pay-as-you-go: Pay-as-you-go packages are non-refundable. All charges are final upon payment.
Billing support: For billing questions, refund requests, or payment issues, please contact us through our support widget or at support@relentlessidentity.com. We will review and address your inquiry.
6. Intellectual property
Ownership of the service and its content.
Our rights: Relentless Identity and all related content, features, and technology are the intellectual property of Relentless. All rights not expressly granted are reserved.
Your data: You retain ownership of any data you submit to the service. By using the service, you grant us permission to use your data to provide the service.
7. Disclaimers and limitations
Important limitations on our liability and warranties.
"As is" basis: The service is provided "as is" without warranties of any kind, either express or implied.
No guarantee: We do not guarantee that the service will be error-free, uninterrupted, or completely secure.
Limitation of liability: To the maximum extent permitted by law, Relentless shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.
8. Indemnification
Your responsibility for claims arising from your use of the service.
You agree to indemnify and hold harmless Relentless and its officers, directors, and employees from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the service, your violation of these terms, or your violation of any rights of another.
9. Termination
How accounts can be terminated.
Termination by you: You may cancel your account at any time through your dashboard or by contacting support.
Termination by us: We may suspend or terminate your account if you violate these terms, fail to pay, or for other legitimate reasons with reasonable notice.
Effect of termination: Upon termination, your right to use the service ceases immediately. You remain responsible for any outstanding fees.
10. Governing law
Which laws apply to these terms.
These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved in accordance with applicable legal procedures.
11. Changes to terms
How we update these terms.
We may modify these terms at any time. We will provide reasonable notice of material changes. Your continued use of the service after changes become effective constitutes acceptance of the new terms.
12. Contact us
Questions about these terms.
If you have questions about these terms, please contact us at:
Last updated: April 2026